Handcrafted Figurine No.1

DELIVERY:

• Processing: Orders ship within 1–5 business days.
• Courier: DHL Express fromShanghai, China.
• Delivery Times:
  Major regions 3–7 business days
  Others: 5–12 business days (after shipment)
• Costs: Shown at checkout based on location and weight.
• Duties & Taxes: May apply at delivery; recipient is responsible.
• Tracking: Sent via email once shipped.
• Important: Ensure full, accurate address inEnglish.
• Issues? Email us sales@8on8studio.com

RETURNS

• Return Window:Within7 daysof receiving your order.
• Item Condition:Must beunworn, withtagsandoriginal packaging.
• Exclusions:No returns onsale itemsorgift cards.
• How to Return: Email sales@8on8studio.com before sending anything.
• Return Address: Room D301, 606 Building, No. 850, Xi Kang Road, Shanghai
• EU Customers:You have 14 days to return, per EU law.
• Damaged/Wrong Items: Contact us immediately for resolution.
• Exchanges: Return the item and place a new order.
• Refunds: Processed within 10 business days of approval.
• Questions? Email sales@8on8studio.com